Payment
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- Absolutely, ensuring our customers' security is paramount to us. We have implemented various measures to uphold safety standards:
- Kahruman holds SSL Certification, to ensuring secure transmission of information.
- Our compliance with global data security standards, reinforces our commitment to safeguarding customer data.
- For debit/credit card transactions, we utilize the 3D Secure protocol. This system, developed by card companies, verifies identities and enhances the security of online shopping transactions.
- Absolutely, ensuring our customers' security is paramount to us. We have implemented various measures to uphold safety standards:
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- The refund process for canceled or returned orders typically takes between 2 to 14 business days. However, the timeframe for receiving your refund varies based on your chosen payment method.
- Credit card: The refund duration is contingent upon your bank's processing time. Typically, refunds for credit card payments are reflected in your account within a few days.
- Debit card: Refunds for debit card payments may take longer to process compared to credit cards. Please allow additional time for the refund to be credited back to your account.
- The refund process for canceled or returned orders typically takes between 2 to 14 business days. However, the timeframe for receiving your refund varies based on your chosen payment method.
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- If your payment was declined, please check your payment details to make sure they are correct.
- If your credit or debit card was declined, check whether your card has expired or if your billing address is different from the billing address indicated to Kahruman.
- Please ensure that you have not reached the card limit and that the card is not currently being reviewed by your bank.
- If the previous steps did not solve the issue, please contact your credit card company or bank for more information.
